Privacy Policy

1. Introduction

getnothing.ai ("Nothing", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. We have tried to write this in plain language, with occasional lapses into our natural register, which is to say: jokes about nothing.

This policy applies to all users of the Nothing platform, including subscribers, free trial users, and anyone who visits our website and wonders what on earth they are looking at.

2. What We Collect

We collect only what we need. Unlike our product, our data collection is not nothing — though we keep it minimal. The information we collect includes:

• Email address — collected at free trial sign-up and subscription. Used for receipts, service communications, and where applicable, marketing.
• Payment information — collected and processed by our payment provider (Stripe). We do not store your card details. We see nothing. Literally.
• Subscription status — whether you are an active subscriber, a free trial user, or a former subscriber.
• Usage data — basic information about how you interact with our website, such as pages visited and time spent. Collected anonymously via standard analytics tools.
• Contact form submissions — if you reach out via our contact page, we retain the content of your message and your email address in order to respond.

3. How We Use Your Data

We use your data for the following purposes:

• To process your subscription and deliver nothing accordingly
• To send payment receipts via our payment provider
• To communicate service updates, changes to these terms, or other essential notices
• To send marketing communications to non-subscribers and canceled subscribers, unless you have opted out
• To respond to enquiries submitted via our contact form
• To improve our website and understand how users interact with it

We will never use your data in a way that is inconsistent with this policy or that you would not reasonably expect. We are a nothing company. We have a reputation to maintain.

4. Marketing Communications

If you are an active subscriber, you will receive nothing from us — and nothing only, aside from the unavoidable payment receipt issued by our payment provider.

If you are a free trial user or a canceled subscriber, we may send you marketing communications including updates, promotions, and other correspondence. These will always include an unsubscribe link. You may also opt out at any time by contacting us at hello@getnothing.ai.

Opting out of marketing communications will ensure you receive nothing from us outside of any essential service notices. We consider this the highest compliment.

5. Data Sharing

We share your data only with the following third parties, and only to the extent necessary to operate our service:

• Stripe — our payment provider, who processes all transactions. Stripe has its own privacy policy, which we encourage you to review. We have no control over what Stripe does, including sending you receipts for nothing.
• Netlify — our website host, who processes contact form submissions on our behalf.
• Analytics providers — anonymous usage data may be shared with analytics tools to help us understand website traffic. No personally identifiable information is included.

We do not share, sell, or rent your personal data to any other third parties. Full stop.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy. Specifically:

• Subscriber data is retained for the duration of your subscription and for a reasonable period thereafter for legal and accounting purposes
• Free trial data is retained unless and until you request its deletion
• Contact form submissions are retained for as long as needed to resolve your enquiry

You may request deletion of your data at any time. See Section 8 for your rights.

7. Cookies

Our website uses cookies to function correctly and to understand how visitors use the site. We use only essential and analytics cookies — nothing invasive, nothing sold, nothing to worry about. Which is, coincidentally, also our product proposition.

You may disable cookies in your browser settings at any time, though this may affect your experience of the site.

8. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• The right to access the data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to or restrict how we process your data
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, please contact us at hello@getnothing.ai. We will acknowledge your request promptly and respond as soon as reasonably practicable.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Payment data is handled entirely by Stripe, who maintain industry-standard security certifications. We do not store card details ourselves — we wouldn't know what to do with them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our service following any changes constitutes your acceptance of the updated policy.

11. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us at hello@getnothing.ai or visit our Contact page. We take privacy seriously and will do our best to respond promptly.